HP has announced that its offering a new Device-as-a-Service (DaaS) program aimed at empowering businesses in India. This service would allow enterprises and organisations to use their PCs like a utility by paying one price per seat on a monthly basis over a three to four year period. Customers would also get customised services and support from HP such as PC configuration and software installation, onsite break-fix, data migration, and proactive support. HP DaaS also ensures secure and responsible disposal of PCs during the final phase in the PC lifecycle.
Read the complete press release below
HP Inc. today announced that it is offering a new Device-as-a-Service (DaaS) programme, empowering businesses in India to stay ahead, move fast, be more efficient and deliver the best experiences to their customers.
“Indian businesses are innovating to serve a vibrant, diverse workforce and are transforming to become more competitive nationally and globally,” said Rajiv Srivastava, Managing Director, HP Inc., India. “HP offers services and solutions that grow with enterprises and organizations, enabling them to leapfrog whole technologies, connect across geographies in India and even global markets. As the final touch-point to their customer and employee, the right device is just the start. It’s about how you manage that device, ensuring flexibility, integrating the right application and keeping it secure till it’s replaced.”
With HP Device-as-a-Service, enterprises and organizations use their PCs like a utility - they pay one price per seat on a monthly basis over a three or four year period. They also get customized services and support from HP, such as PC configuration and software installation, onsite break-fix, data migration, proactive support, while having the ability to upgrade to the latest HP commercial desktop, notebook PCs, and tablets for subsequent contract periods.
HP DaaS incorporates services, support and eventual disposal as part of one overall services agreement. This is different from typical leasing agreements where PC acquisition, setup and maintenance are covered under separate contracts. This means that organizations can enjoy more predictable annual costs and greater ease from having to manage just one contract during their entire PC lifecycle. HP DaaS also covers secure and responsible disposal of PCs, a final phase in the PC lifecycle that is often overlooked and risk the leak of sensitive information.
HP DaaS was first implemented with Maruti Suzuki in India, with a focus on empowering their sales force with tablets that come with interactive content and serve as an on-ramp for customer information.
“Digital transformation is key for businesses to stay ahead of the curve and deliver best-in-class services to customers. Innovative service model offerings from our partners like HP is helping us to transform our customer experience. Each dealer can better identify the options that match the requirements and aspirations of our customers and address their queries more effectively and provide impeccable experience,” said Rajesh Uppal, Executive Director, IT, Maruti Suzuki India Limited.
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