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  1. #1
    Mad Eyed Llama himadri_sm's Avatar
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    Default Help...PC restarts all of a sudden..

    A new & strange problem...while working my pc has started to restart suddenly with a BLUE SCREEN ERROR..the trouble is the BSOD lasts for microseconds only..so i cannot note down the error message..it usually happens when i'm working on lots of things..for instance i have firefox open..downloads on & then i click on my computer..the pc just restarts..so it basically happens when i switch to a different task...login happens as usual and i do not get any errors on disk checking..however when the system starts iget the error message-- the system has recovered from a serious error..with the following info- Error signature
    BCCode: 19 BCP1 : 00000020 BCP2: E2D1179A BCP3: E2D121B2
    BCP4 : 4D430C0E OSVer: 5_1_2600 SP: 2_0 Product: 256_1

    Technical information
    the following files will be included in this error report:
    C:\DOCUME~1\HSM\LOCALS~1\Temp\WER87bb.dir00\Mini10 0408-03.dmp
    C:\DOCUME~1\HSM\LOCALS~1\Temp\WER87bb.dir00\sysdat a.xml

    Here is the hijack this log file:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:38:12 AM, on 10/4/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
    C:\Program Files\SOFTWARES\Autodesk 3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
    C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
    C:\Program Files\SOFTWARES\IObit SmartDefrag\IObit SmartDefrag.exe
    C:\Program Files\SOFTWARES\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\SOFTWARES\SRS Labs\Audio Sandbox\SRSSSC.exe
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\Program Files\SOFTWARES\Internet Download Manager\IEMonitor.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\SOFTWARES\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\SOFTWARES\Nokia\Nokia PC Suite 6\OneTouchAccess.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\SOFTWARES\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: IDMIEHlprObj Class - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\SOFTWARES\Internet Download Manager\IDMIECC.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ClickCatcher MSIE handler - {16664845-0E00-11D2-8059-000000000000} - C:\Program Files\Common Files\ReGet Shared\Catcher.dll
    O2 - BHO: IEVkbdBHO Class - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\SOFTWARES\Java\bin\ssv.dll
    O3 - Toolbar: ReGet Bar - {17939A30-18E2-471E-9D3A-56DD725F1215} - C:\Program Files\SOFTWARES\ReGet Software\ReGet Deluxe 5.2\IEBar.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"
    O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\SOFTWARES\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\SOFTWARES\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKCU\..\Run: [SRS Audio Sandbox] "C:\Program Files\SOFTWARES\SRS Labs\Audio Sandbox\SRSSSC.exe" /hideme
    O4 - HKCU\..\Run: [BitComet] "C:\Program Files\SOFTWARES\BitLord\BitLord.exe"
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\SOFTWARES\Internet Download Manager\IDMan.exe /onboot
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\SOFTWARES\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\SOFTWARES\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
    O4 - Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe
    O4 - Global Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe
    O8 - Extra context menu item: Download all links with IDM - C:\Program Files\SOFTWARES\Internet Download Manager\IEGetAll.htm
    O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\SOFTWARES\Internet Download Manager\IEGetVL.htm
    O8 - Extra context menu item: Download with IDM - C:\Program Files\SOFTWARES\Internet Download Manager\IEExt.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\SOFTWA~1\MICROS~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\SOFTWARES\Java\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\SOFTWARES\Java\bin\ssv.dll
    O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{651EBC7A-FCD8-4FCD-A6C2-54D441CF4710}: NameServer = 202.56.230.5 202.56.240.5
    O20 - AppInit_DLLs: C:\PROGRA~1\SOFTWA~1\KASPER~1\KASPER~1\mzvkbd.dll, C:\PROGRA~1\SOFTWA~1\KASPER~1\KASPER~1\mzvkbd3.dll
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\SOFTWARES\Autodesk 3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 6092 bytes

  2. #2
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    C:\Program Files\SOFTWARES\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
    C:\Program Files\SOFTWARES\IObit SmartDefrag\IObit SmartDefrag.exe
    C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\SOFTWARES\SRS Labs\Audio Sandbox\SRSSSC.exe
    C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    C:\Program Files\DAEMON Tools\daemon.exe

    Disable all software at first, and keep on enabling one by one to find the fault. By disable I mean rename the entire software's directory.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  3. #3
    Broken In afonofa's Avatar
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    Lightbulb Re: Help...PC restarts all of a sudden..

    Code:
    My Computer 
    > Properties 
    > Advanced tab
    > Startup and Recovery settings
    > uncheck Automatically Restart
    > OK > OK
    You should be able to read the error message on the next BSOD.

  4. #4
    The Black Waltz
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    Default Re: Help...PC restarts all of a sudden..

    The HT log seems to be clean. I think this is a problem with the hardware. Could be due to RAM faults.
    #krow @ irc.freenode.net

  5. #5
    Human Spambot
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    Default Re: Help...PC restarts all of a sudden..

    It cud be either due RAM ,SMPS or Virus...IMO
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  6. #6
    The Black Waltz
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    Default Re: Help...PC restarts all of a sudden..

    I don't think it's due to the PSU. When PSUs go wrong, they don't show BSODs. (correct me if I'm wrong.)
    I think it's with the RAM. Try cleaning it with a pencil eraser. Do it gently though.
    #krow @ irc.freenode.net

  7. #7
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    BSODs are mostly due to driver conflicts. Thats why I suggested him stuff in #2.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  8. #8
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    Default Re: Help...PC restarts all of a sudden..

    Quote Originally Posted by beta testing View Post
    I don't think it's due to the PSU. When PSUs go wrong, they don't show BSODs. (correct me if I'm wrong.)
    I think it's with the RAM. Try cleaning it with a pencil eraser. Do it gently though.
    Ya i know but a faulty PSU can damaged ur RAM,mobo,HDD.etc....
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  9. #9
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    Default Re: Help...PC restarts all of a sudden..

    Just remove the RAM and clean it and try to put in another slot or the same slot.i think it will works.

  10. #10
    Mad Eyed Llama himadri_sm's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    Here is the error in BSOD :
    BAD_POOL_CALLER

    Technical information:
    STOP :0X000000C2(0X00000007,0X00000CD4,0XE409F9E0,0XE40 9F9E0)

    Begining dump of physical memory
    Physical memory dump complete.

  11. #11
    The Black Waltz
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    Default Re: Help...PC restarts all of a sudden..

    Try all the suggestions mentioned above. First, clean the RAM and check if all PC components are fine. If all is proper, then follow Dheeraj's advice.
    #krow @ irc.freenode.net

  12. #12
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    i used memtest86+ and windows memory diagnostic to check my RAMs..i have two RAMs..2gb 800mhz ddr2 & 1 gb 800mhz ddr2...checked them individually running for 8 passes...no errors were detected by the memtest86+...but when i ran the windows memory diagnostic..& selected the extended tests the test hanged at test #7, MATS+ test(Cache Disabled)..i let it run for around 6 hours but it did not progress a bit...in the standard tests of windows memory diagnostic..no errors are reported even at 15 passes..so is my RAM ok..?these are the error messages i have seen so far--
    1.IRQL_NOT_LESS_OR_EQUAL
    2.SYSTEM_POOL_DETECTED_MEMORY_CORRUPTION
    3.BAD_POOL_CALLER
    what can all these mean?
    If i wish to uninstall my drivers how should i do it as i do not know where most of them are located..also is there any correct or wrong sequence in which drivers need to be installed? i install the following system drivers-- audio,chipset,lan & graphics?
    Last edited by himadri_sm; 06-10-2008 at 06:18 PM.

  13. #13
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    No, by drivers, I mean the extra drivers installed by antivirus, firewall etc, and not your hardware device drivers. check my post to see the suspicious drivers.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  14. #14
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    thanx for all your help till now..i tried all of the above..actually i reinstalled all of my softwares, removed the 1gb RAM stick & ran the PC on the 2gb stick only...errors are less frequent now..but the system still restarts with a BSOD--IRQL_NOT_LESS_OR_EQUAL...i am not getting any other error messages now except this...what could be the problem?

  15. #15
    is NOT a PC/Mac debsuvra's Avatar
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    Lightbulb Re: Help...PC restarts all of a sudden..

    Quote Originally Posted by 767hsm.221bx View Post
    thanx for all your help till now..i tried all of the above..actually i reinstalled all of my softwares, removed the 1gb RAM stick & ran the PC on the 2gb stick only...errors are less frequent now..but the system still restarts with a BSOD--IRQL_NOT_LESS_OR_EQUAL...i am not getting any other error messages now except this...what could be the problem?
    The specific BSOD, 'IRQL_NOT_LESS_OR_EQUAL' is discussed here : http://is.gd/3Hfz
    I think the problem is with faulty drivers.

  16. #16
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    If two drivers conflict, even if you reinstall softwares, they will still conflict. Thats why I suggested to remove them completely, rather than reinstall. Take my sony phone driver and Universal Shield driver for example, they conflict, and whenever i disconnect my phone, the comp restarts. Reinstalling wont work since they are programmed that way. I removed universal shield, and now no problems.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  17. #17
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    This is the newest error message.it came up when only windows media player was running & i was copying some files..here it is--

    nv4_disp.dll- Address BF9F1F53 base at BF9D3000,

    Datestamp 473870bf

    0x0000008E (0xC0000005, 0xBF9F1F53, 0xB5890A34, 0x00000000)

    After i restarted the system i got the message the system has recovered from a serious error--

    BCCode : 1000008e BCP1 : C0000005

    BCP2 : BF9F1F53 BCP3: B5890A34

    BCP4: 00000000 OSVer : 5_1_2600 SP: 2_0 Product: 256_1

    Technical info:
    C:\DOCUM~1\HSM\LOCALS~1\Temp\WER7222.dir00\Mini100 808-03.dmp

    C:\DOCUM~1\HSM\LOCALS~1\Temp\WER7222.dir00\Sysdata .xml

    before restarting my pc i checked the temperatures in the BIOS.they were-

    CPU Temp: 59 degree c

    M/B: 43 degree C

    Is there something wrong with the display driver..does nv4_disp.dll mean my display driver? i have an 8600gt 256mb gfx card..driver version is 169.09..

  18. #18
    is NOT a PC/Mac debsuvra's Avatar
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    Lightbulb Re: Help...PC restarts all of a sudden..

    Quote Originally Posted by 767hsm.221bx View Post
    Is there something wrong with the display driver..does nv4_disp.dll mean my display driver? i have an 8600gt 256mb gfx card..driver version is 169.09..
    I think the problem is indeed with the display driver here. The latest stable version of forceware is 178.13 which was released on last 23rd September, download it and install in your PC. Then post the results.

  19. #19
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    Yep, its your display driver. Install 178.13, and your problems will (hopefully) be solved, and games can run faster too!
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  20. #20
    EXIT: DATA Junkyard comp@ddict's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    178.13 is a gud update aftr loong time..performance actually improved on my 6 series gfx card
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  21. #21
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    i installed the latest forceware v.178.13 but the BSOD still appearsalthough not as frequently as earlier..the errors i received today are--
    a) 0x0000008e (this appeared two times).
    In event viewer the following error was seen both times-- Error code: 1000008e. parameter1:C0000005 parameter2: 80633356 parameter3 : b5680910 parameter4:00000000 Event ID: 1003 Category: (102) Source : system error.

    b) 0x0000000A
    c) PAGE_FAULT_IN_NON_PAGED_AREA 0x00000050

    also some DS1410D service failed to start because the system cannot find the file specified is there in event viewer.

    i ran verifier.exe through run in start menu..restarted the computer..nothing happened..no BSOD during restart or logon..windows xp booted normally..i don't even know if the verifier ran or not..because on restart i was presented with the same desktop..is this normal?did the verifier run?

    i am begining to hate windows xp..will it be better to switch to vista?
    Last edited by himadri_sm; 09-10-2008 at 09:15 PM.

  22. #22

    Default Re: Help...PC restarts all of a sudden..

    Same has happened to me, but my system was infected by a torjan, virus SYSTEM.EXE. This .EXE file cannot be deleted manually. It infects all the data folders on your system and places autorun.ini in each folder. Even if you have managed to remove the virus, it might get again when you open any folders or insert a CD which contain that autorun.ini. But the autorun.ini files are not visible and are always hidden to user. So you must be careful.

    Recenlty i was also infected by this virus, my system started restarting unnecessarily. I found that SYSTEM.EXE file was running in my tesk manager. I cleared all me data in my hd drives and formatted my system and installed a fresh copy of windows xp.
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  23. #23
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    well i scanned my system for viruses using the latest updated kaspersky antivirus..no virus..no system.exe is running in my system..but just today while i was running chkdsk..my system restarted with a BSOD--0x0000007f..a friend of mine tells me to reinstall windows..but i think somehow that is not the solution..does anyone know how to use windows verifier & windows debugging tools to analyse the minidump files?searched on the internet but sorry to say i did not understand the guides well..today i also had a SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION..2 times during startup & once during shutdown...its also taking quite long to startup than earlier...maybe it would be better to switch to vista...
    Last edited by himadri_sm; 10-10-2008 at 07:43 PM.

  24. #24
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    Clearly a driver conflict, something is conflicting with the display driver. Just do a clean install of XP. Or switch to vista if you prefer.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  25. #25
    Mad Eyed Llama himadri_sm's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    i'd have gladly done a clean install if i hadn't done so just two weeks earlier...am tired of reinstalling windows every time there's a problem...now while booting the system slows at the xp loading screen for around 30secs or more..then the monitor screen flickers for less than a second & the loading resumes & finally the system boots after about 2 mins..really frustrating..a few minutes earlier i had a BSOD where the error message was--
    a device driver attempting to corrupt the system has been caught. the faulty driver currently on the kernel stack must be replaced with a working version.

    error code: oxooooooc4

    how do i know which driver is the culprit?

    ok...seems like i found the villains..this time the error messages are like this

    1)STOP: 0x0000008E

    fltmgr.sys- address BA5F0D41 base at BA5EA000 Datestamp 41107bad

    2)STOP: 0x000000BE

    ACPI.sys- address BA687BA4 base at BA677000 Datestamp 41107d27

    An attempt was made to write to read-only memory...

    now what are these drivers & what should be my next step?
    Last edited by himadri_sm; 10-10-2008 at 11:55 PM. Reason: Automerged Doublepost

  26. #26
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    First is the filesystem filter driver, second is the acpi power driver, both from microsoft. You havent caught the culprit, you just caught two drivers which crashed due to a 3rd party driver, which is what you should look for.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

  27. #27
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    ^ ok..i had this error message sometime later last night--

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x000000D1
    HDAudBus.sys
    -Address B9EC499
    base at B98E9000
    Dateatamp 41df3243
    now how do i know what is causing these drivers to crash, maybe i'm dragging it too long..guess i should just reinstall windows...BTW..how did you know there was a 3rd party driver crashing the system?...is there any way to analyse the minidump files?

  28. #28
    is NOT a PC/Mac debsuvra's Avatar
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    Lightbulb Re: Help...PC restarts all of a sudden..

    Quote Originally Posted by 767hsm.221bx View Post
    ^ ok..i had this error message sometime later last night--

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x000000D1
    HDAudBus.sys
    -Address B9EC499
    base at B98E9000
    Dateatamp 41df3243
    now how do i know what is causing these drivers to crash, maybe i'm dragging it too long..guess i should just reinstall windows...BTW..how did you know there was a 3rd party driver crashing the system?...is there any way to analyse the minidump files?
    This is caused due to a faulty HD Audio driver. Which sound chip do u have in your motherboard ? Is it Intel Azalia HD ? Select the latest drivers from manufacture's website and install them.

  29. #29
    Mad Eyed Llama himadri_sm's Avatar
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    Unhappy Re: Help...PC restarts all of a sudden..

    well my m/b (ASUS P5KC) manual says the high definition audio is a realtek 8-channel high definition audio codec..but i downloaded the realtek hd audio drivers only last week & installed them..maybe i should revert back to the original, also my m/b has a jmicron 36x raid configure driver..is this driver only needed for a raid config or should i install it? i haven't installed it yet as i'm not sure if i should..
    Last edited by himadri_sm; 12-10-2008 at 05:55 PM.

  30. #30
    Legen-wait for it-dary! dheeraj_kumar's Avatar
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    Default Re: Help...PC restarts all of a sudden..

    how did you know there was a 3rd party driver crashing the system?
    Because most hardware drivers communicate only with that hardware and windows to prevent conflicts between themselves. Only a 3rd party driver can mess up this routine. Of course, a badly made hardware driver can do that too, like the latest Intel Audio Drivers for my motherboard, but the former is more likely.

    is there any way to analyse the minidump files?
    Yes, you need WinDbg and a high level of technical knowledge.
    If the Start Windows Restart when Windows starts check box is checked Windows Restart will start automatically every time Windows is started. - Actual excerpt from a windows program help file

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