[Complaint] no bill received with phone ordered from Sulekha
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Thread: no bill received with phone ordered from Sulekha

  1. #1
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default no bill received with phone ordered from Sulekha

    i ordered a phone (Samsung Omnia W I8350) from sulekha.com

    order no. SUL6653525253

    ordered on - 27th Dec 2011

    Location : Ranchi

    i received the phone on 9th jan but not the bill.. only delivery challan from the courier guy.

    Every time i call them , they say they will escalate the issue & inform the logistics department, and i will get the bill(soft copy) through email in 2/3 days but i never get it.
    when i call them the same thing happens again and again.
    i'll call them again tomorrow, let's see what happens.

    Sulekha prices are cheap but it has hopeless customer service with zero sense of responsibility. I would not recommend buying from it..

    __________________________________________________ _______________________________________

    28th Jan

    Called Sulekha Customer care number many times, either it's busy or nobody picks up
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  2. #2
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Jan 31st

    Called Sulekha , they said they have mailed it, let's see when i get it cuz they did not give me a tracking number
    And On the 6th day, God created MANchester united
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  3. #3
    Right Off the Assembly Line
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    Default Re: no bill received with phone ordered from Sulekha

    so did u get it?

  4. #4
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Feb 2nd

    got the soft copy but it has the wrong imei number

    will call them tomorrow and give them a piece of my mind
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

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    Don't Buy from Sulekha

  5. #5
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    Default Re: no bill received with phone ordered from Sulekha

    I thought the website is for movie reviews only. Only now learnt they sell stuff. Did you call them? what did they response to your "voice"?

    Sulekha prices are cheap but it has hopeless customer service with zero sense of responsibility
    This is where flipkart wins
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  6. #6
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Feb 4th

    called them , they said they will escalate the issue, so the whole process start again
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

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    Don't Buy from Sulekha

  7. #7
    Your Ad here nisargshah95's Avatar
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    Thumbs up Re: no bill received with phone ordered from Sulekha

    Do give them a run for their reputation.
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  8. #8
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Feb 10th

    Sulekha called. Asked for the IMEI number for the third time, let's see when they send it.
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

    Proper Thread Title is a must otherwise you'll get banned
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    Don't Buy from Sulekha

  9. #9
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Feb14th

    called again, say they'll definitely send soft copy by tommorrow , let's see
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

    Proper Thread Title is a must otherwise you'll get banned
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    Don't Buy from Sulekha

  10. #10
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Feb 18th

    Still not got the bill, called again, asked for a senior executive, he has asked to call again on monday, i am seriously loosing my head now, feel like going to bangalore and beating the s**t out of these guys
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

    Proper Thread Title is a must otherwise you'll get banned
    FORUM RULES - Updated
    Don't Buy from Sulekha

  11. #11
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    Default Re: no bill received with phone ordered from Sulekha

    did u get it????

  12. #12
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    No... Keep fighting with them every other day

  13. #13
    its a Race to Infinity... Vyom's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    LOL... this looks like a tracking thread for "how shameless sulekha can be"

    Dont stop ssk.... its not the matter of the bill. It's the matter of their reputation now!
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  14. #14
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    Default Re: no bill received with phone ordered from Sulekha

    Did you receive the bill?

  15. #15
    Goodbye, TDF!! The Sorcerer's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Did you send an email to them? Maybe you should tag sulekha via twitter with this link. That might get their attention.
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  16. #16
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    March 10th

    so after 2 months of receiving my phone, and fighting with them every other day, calling 50-100 times, (itna call kiya ki i started recognising the CC Execs )

    i received my bill today

    I feel like thanking the god(that i don't believe in) , for makin the bill a reality
    I had lost hope and was really frustrated

    Word of warning for everyone - Sulekha is cheap but , buy from them at your own risk because they are very irresponsible.

    better alternatives - flipkart,ebay,letsbuy
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

    Proper Thread Title is a must otherwise you'll get banned
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  17. #17
    Apprentice harshatiyya's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    ordered a mobile from sulekha deals. but the order was cancelled after 7 days of payment cuz out of stock. the money was refunded after 10 days. totally 20 wasted days.

    then ordered the mobile from flipkart for a little extra price. the product was shipped and delivered within 2 days.

  18. #18
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    ^^ another proof of sulekha's bad service
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

    Proper Thread Title is a must otherwise you'll get banned
    FORUM RULES - Updated
    Don't Buy from Sulekha

  19. #19
    its a Race to Infinity... Vyom's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    I am not saying that I get premonitions, but I never really trusted Indian online stores like Sulekha.

    Flipkart and Letsbuy are the exceptions and they earned the recognition that they deserve, but sites like Sulekha have a very "Long" way to go. (And I really hope that they stop giving "Indian brand" name a "bad" name).
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  20. #20
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    Default Re: no bill received with phone ordered from Sulekha

    Quote Originally Posted by ssk_the_gr8 View Post
    i ordered a phone (Samsung Omnia W I8350) from sulekha.com

    order no. SUL6653525253

    ordered on - 27th Dec 2011

    Location : Ranchi

    i received the phone on 9th jan but not the bill.. only delivery challan from the courier guy.

    Every time i call them , they say they will escalate the issue & inform the logistics department, and i will get the bill(soft copy) through email in 2/3 days but i never get it.
    when i call them the same thing happens again and again.
    i'll call them again tomorrow, let's see what happens.

    Sulekha prices are cheap but it has hopeless customer service with zero sense of responsibility. I would not recommend buying from it..

    __________________________________________________ _______________________________________

    28th Jan

    Called Sulekha Customer care number many times, either it's busy or nobody picks up
    ----------------------------------------------------------------
    Dear Sir,

    We noted your complaint and cross checked with our records. As per our records, bill was delayed due to a logistics issue. We have sorted this out and the bill has been sent on Feb 20th 2012.Request you to kindly check and confirm the same.

    Subject : (Samsung Omnia W I8350)

    Thank You.
    Team Sulekha.com

  21. #21
    Make Way the LORD is Here ssk_the_gr8's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    Quote Originally Posted by Sulekharesponseteam View Post
    ----------------------------------------------------------------
    Dear Sir,

    We noted your complaint and cross checked with our records. As per our records, bill was delayed due to a logistics issue. We have sorted this out and the bill has been sent on Feb 20th 2012.Request you to kindly check and confirm the same.

    Subject : (Samsung Omnia W I8350)

    Thank You.
    Team Sulekha.com
    please read the previous posts , i have received the bill , but the delay in receiving the bill and the useless tension that i should not have gone through has really annoyed me and i would never recommend sulekha to anyone.
    And On the 6th day, God created MANchester united
    (Gen.1:26-27) New Testament

    Proper Thread Title is a must otherwise you'll get banned
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    Don't Buy from Sulekha

  22. #22
    Alive Again... satyamy's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    I read the whole thread and found sulekhateamperson created new users id (only 1 post) just to reply to your thread

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  23. #23
    In The Zone NikiNfOuR's Avatar
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    Post Re: no bill received with phone ordered from Sulekha

    Oh boy this story is real similar to my broadband fight!!!!!
    They say they will repair to get the full speed on BSNL 750/- plan, but they ain't repairing :s**t Been complaining for a month and now my vacations over and i have to go back to college

    Be safe and try buying from reputed sites like ebay.in , flipkart.com

  24. #24
    Evil Genius techno's Avatar
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    Default Re: no bill received with phone ordered from Sulekha

    awesome think digit forum ..........
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  25. #25
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    Default Re: no bill received with phone ordered from Sulekha

    lol that suleka team guy still have only 1 post damn! this proves everthing!

    lol that suleka team guy still have only 1 post damn! this proves everthing!
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