I booked a ticket today on the IRCTC for travel from Erode to Katpadi on 21-10-2011. After the payment to ICICI, I got the confirmation of the transaction from the bank, but the IRCTC site's session timed out and the transaction is listed in the failed transactions.
I know that IRCTC will refund the money after two weeks, but now I am in a dilemma that since the bank has confirmed the transaction (IRCTC however, says the bank has not released payment), will IRCTC process and deliver the ticket (for example).
It would be better from the part of IRCTC to close the transaction with in a time frame if the bank transaction does not succeed. But since IRCTC haven't realised the payment and also the bank has deducted the same from my account, where do I stand?
Should I book the ticket again, or does anybody have a better suggestion for my problem?
P.S: Please note there is no PNR number in the ticket. So, I guess it is safe to assume that the payment has not gone through, despite being deducted from my account. Or am I wrong?