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Thread: TIKONA Broadband Review

  1. #1
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    Exclamation TIKONA Broadband Review

    Guys PLEASE don't go for TIKONA broadband, its the worst boradband service I have ever seen.

    First of all they took 3 weeks to do the installation after payment, once installed there is not continuous connection, every now and then it gets disconnected.

    I had opted for 300 kbps unlimited connection but I don't even get 50kbps browsing speed. Its really slow, worst. Please don't opt for it!! I am suffering a lot!!
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  2. #2
    Democracy is a myth rhitwick's Avatar
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    Default Re: TIKONA Broadband Review

    I've got very close view of Tikona. My room-mate has this and every month he calles up CustomerCare to threat that he's gonna leave it and no payment and 10 mins of shouting etc. Then they fix the connection and again at the end/middle/anytime the problem starts....
    "My opinions may have changed, but not the fact that I am right."
    "Its easy being atheist than secular"

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  3. #3
    mekalodu iinfi's Avatar
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    Default Re: TIKONA Broadband Review

    yes i v had a bad exp with tikona myself ..
    I had always thought tata indocom broadband to be the worst, but tikona beat them hands down for the last spot .....
    mekalodu

  4. #4
    In The Zone INS-ANI's Avatar
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    Default Re: TIKONA Broadband Review

    yeah, tikona is ****.. i have it. Their customer service is as good as dead. Their technical team is ****. And service is very poor.
    Advice to other to not to opt for it.. its been 3 month and i will continue another 2 month as then i wil leave this city, but i am dead sure i am not going to pay bills.
    Under dogs are still dogs...till they don't bite! 8-)

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  5. #5
    Team Digit staticsid's Avatar
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    Default Re: TIKONA Broadband Review

    Absolutely agree with everyone here. The installation personnel didn't even know how to crimp the cable properly. Very frustrating customer care. I'm going back to the good old, albeit slower, tata broadband.

  6. #6
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    Default Re: TIKONA Broadband Review

    Quote Originally Posted by iinfi View Post
    yes i v had a bad exp with tikona myself ..
    I had always thought tata indocom broadband to be the worst, but tikona beat them hands down for the last spot .....
    Quote Originally Posted by staticsid View Post
    Absolutely agree with everyone here. The installation personnel didn't even know how to crimp the cable properly. Very frustrating customer care. I'm going back to the good old, albeit slower, tata broadband.

    Omfg...I was about to change my 2mbps Tata Wimax connection to Tikona as Tata has started giving me problems with frequent disconnection, incorrect billing etc...but after seeing this thread the only connection I can choose now is Airtel

  7. #7
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    Default Re: TIKONA Broadband Review

    I just want to say one line from my experience of Tikona Internet connection - It is better to not have Internet connection than having a Tikona Internet connection.

  8. #8
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    Default Re: TIKONA Broadband Review

    cool.thanks for the info

  9. #9
    Simply a DIGITian krishnandu.sarkar's Avatar
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    Default Re: TIKONA Broadband Review

    lol.....one of my friend applied for Tikona. And after 2wks of not doing installtion, I suggested him to leave it and go for other connection. As he was in hurry he choosed Alliance. Surprized......He spoke to Alliance at around 11AM and the installation was done within 3PM.
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    Default Re: TIKONA Broadband Review

    MY BSNL 500C is the BEST. []

  11. #11
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    Default Re: TIKONA Broadband Review

    truly the best @ deb.sasmal
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  12. #12
    Uhu, Not Gonna Happen! gagan007's Avatar
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    Default Re: TIKONA Broadband Review

    Ooops. I thought that Tikona was better (based on my friend's experience, maybe he was lying!)
    That way BSNL is really great. No DCs ever.
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  13. #13
    I have Yolks not Brains! eggman's Avatar
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    Default Re: TIKONA Broadband Review

    I had Tikona for a montha...Really Really Bad service...disconnected it after 20 Days.....Totally sucks....in 24 hrs, I guess it'll be down for 12-16 hours.....Totally disaster....Never Go for it
    Y U NO ALLOW PICTURES IN SIGNATURES?

  14. #14
    Goodbye, TDF!! The Sorcerer's Avatar
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    Default Re: TIKONA Broadband Review

    Using tikona for 6-8 months and I live in Bandra-w. No problems whatsoever. I get usually 40-50Kb/s on torrents (using 300Kbps line). No downtimes, issues, etc. For some odd reason they blocked couple of review sites but they unblocked it in an hour's time. Bill comes on time- something that my previous ISP reliance failed to do (which they eventually did do for reliance energy and telephone. Disconnected telephone and plan to switch to tata line, most likely do the same with Tata as they are giving 20-30% as I am planning to put something that will increase energy consumption).

    Pretty sure their service/experience is drastically different between multiple places.
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  15. #15
    Wise Old Owl Revolution's Avatar
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    Default Re: TIKONA Broadband Review

    Local BB totally depends on local cable operator.
    Like my Alliance fcked up cos of our fcking criminal cheater cable operator Gautam Roy Chodhuri(TeleDyne,Tollygunge).....
    I have no BB ATM.....
    Never buy any fcking Palit card & stay away from MD Computers(Kolkata),they sell physically damaged card.

  16. #16
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    Default Re: TIKONA Broadband Review

    @pradeepcec: Is this a review or complaint about Tikona????

    Btw I use tataphoton+ & its better than tikona....no downtime...& portable in my pocket....

    I get 200kBps download speed.....avg 130-140kBps.....
    torrents give me 80~100kBps...depending on seeds.....
    Happy with it.....
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  17. #17
    Wise Old Owl Revolution's Avatar
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    Default Re: TIKONA Broadband Review

    U got unlimited plan from TATA ?
    Never buy any fcking Palit card & stay away from MD Computers(Kolkata),they sell physically damaged card.

  18. #18
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    Default Re: TIKONA Broadband Review

    Quote Originally Posted by Revolution View Post
    U got unlimited plan from TATA ?
    using the prepaid service of Photon+.....
    in prepaid there is no unlimited plan.....happy with 10GB pack
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  19. #19
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    Default Re: TIKONA Broadband Review

    TTSL rocks !
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  20. #20
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    Default Re: TIKONA Broadband Review Bangalore- Dont Take please save yourself

    My Tikona id is 1104121905, took connection on 25/7/2011 at HSR Layout Bangalore. However it working only on the 1st day and never after that. i have made 18 complaints but no action has been taken by
    Tikona. I must have made 15 calls but now the area manager Krishna and sales person Sanjeev Agarwal disconnects phone when I call them. Krishna gave personal assurance during the time of demo that the speed and bandwidth is guaranteed but now I face 50% packet drops. I have request for refund of my installation and connection money on 30/7/2011. As expected, I donít even get a response back.
    How unprofessional Tikona employees can get, shame on them and thier behaviour.

  21. #21
    ~Bulletproof Monk~ montsa007's Avatar
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    Default Re: TIKONA Broadband Review

    Quote Originally Posted by rhitwick View Post
    I've got very close view of Tikona. My room-mate has this and every month he calles up CustomerCare to threat that he's gonna leave it and no payment and 10 mins of shouting etc. Then they fix the connection and again at the end/middle/anytime the problem starts....
    Can't stop laughing....

    Maybe the next time he will call, they will say "Sir i am keeping the call on mute, will return after sipping coffee in 10 minutes"

  22. #22
    God of Mistakes... Garbage's Avatar
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    Default Re: TIKONA Broadband Review

    ^^ I wonder this post is coming from a member with only 2 posts.
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  23. #23
    Democracy is a myth rhitwick's Avatar
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    Default Re: TIKONA Broadband Review

    I wonder if amit_more is hte guy to be promoted.
    "My opinions may have changed, but not the fact that I am right."
    "Its easy being atheist than secular"

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  24. #24
    I have Yolks not Brains! eggman's Avatar
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    Default Re: TIKONA Broadband Review

    @amit_more: Haha...Seriously....

    Personal experience again , at least in Bangalore, avoid Tikona at any cost.
    I have not returned their wireless router till now and don't plan to
    Y U NO ALLOW PICTURES IN SIGNATURES?

  25. #25
    Goodbye, TDF!! The Sorcerer's Avatar
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    Default Re: TIKONA Broadband Review

    Pretty "OK" but honestly they are very bad in billing. They are never ever able to send a proper bill unless I post on Consumer complaints forum. They are saying that they will send some guy to collect the money and he will give me the bill, but the dumdum is sending a prepaid card and no bill.
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  26. #26
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    Default Re: TIKONA Broadband Review

    Quote Originally Posted by eggman View Post
    @amit_more: Haha...Seriously....

    Personal experience again , at least in Bangalore, avoid Tikona at any cost.
    I have not returned their wireless router till now and don't plan to
    Same is I did with Airtel for router/modem/landline and actually sell it

  27. #27
    I play RIFT doomgiver's Avatar
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    Default Re: TIKONA Broadband Review

    Quote Originally Posted by The Sorcerer View Post
    Pretty "OK" but honestly they are very bad in billing. They are never ever able to send a proper bill unless I post on Consumer complaints forum. They are saying that they will send some guy to collect the money and he will give me the bill, but the dumdum is sending a prepaid card and no bill.
    you were singing a different tune last year.

    Quote Originally Posted by amit_more View Post
    I got the setting from Tikonaís Toll free number 1-800 209 4276, the technical guy guided me all the step for setting in my mobile ON LINE immdietately. I donít think any service provider gives you a technical guy on line.
    they do give pseudo-technical idiots. who get it done after lots of head banging (not the heavy metal kind)

    Quote Originally Posted by amit_more View Post
    I have called so many time in Tikona call centre but none has understood my problem in such better way then him. This person has understand my problem and solved my problem with resolution .He is very genuine person. This person is working very good and doing his job smartly. Request you to appreciate him and promote him. This person has taken my follow-up and he gave me call back and solved my problem. He is very much dedicated to his work. Request you to tell HR to keep this person as Role model and recruit Agents.
    stop getting a woody for a telephone guy!!! this is not the appropriate forum for that, try the men's stall next door.

    all in all, pr guy fail. totally transparent.
    WTB skill. Addicted RIFTer.

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    Red face Re: TIKONA Broadband Review Bangalore- Dont Take please save yourself

    Thanks Guys.. You all saved me.. Was just going to get a Tikona connection but then just thought to check the reviews.

  29. #29
    Goodbye, TDF!! The Sorcerer's Avatar
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    Default Re: TIKONA Broadband Review

    Quote Originally Posted by doomgiver View Post
    you were singing a different tune last year.
    I was singing a different tune because they were playing a different background music (Yeah, you know what I mean).
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  30. #30
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    Default Re: TIKONA Broadband Review

    Hi All,

    I was a customer of tikona broadband services,
    I would suggest every one never go with tikona services, there service is very poor I had 2Mbps connection and I was receiving speed below 512 kbps most of the time,
    Also my internet connection was usually get disconnected very often.
    I raised request many times and no body was able to fix the issue.
    Finally when I raised request for disconnection in Oct 2011, and asked them to send somebody to collect modem and final amount since I am not using there service any more, till Feb 2012 they have not send any body for this and still I am receiving bills with late payment amount,
    I called thier customer care many times and they people just put me on hold saying they are transfering my call to concern department and after waiting more then for 30 min some times call gets disconnected or some time I had to disconnect because of busy schedule.
    They are very poor in service and still hungry for money.
    PLEASE NEVER USE TIKONA SERVICES !!!!


    Thanks
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    Ashish

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